General Advice Warning
The information on this Website is of general information only. Accordingly, this information does not take into account your personal objectives, financial situation and particular needs. Before making any decision based on this information, you should consider the Product Disclosure Statement in deciding whether to acquire any product.
Taxation, legal and other matters referred to on this Website are of a general nature only and are based on Lumley Insurance’s interpretation of existing laws and should not be relied upon in place of appropriate professional advice. Those laws may change from time to time.
Code of Practice
The Insurance Council of Australia Limited has developed the General Insurance Code of Practice for use by all insurers. To view the Code of Practice click here.
Complaints and Disputes
Lumley Insurance has a complaint resolution process in place which is available to anyone who has a complaint against Lumley Insurance, our employees, agent representatives or general insurance related service providers. For more information on the complaints and disputes procedure, click here.