Lumley Retail Warranty works with fast, reliable repairers to ensure a great result and excellent customer experience.
We partner with professional, highly skilled and well-organised service providers who satisfy our needs, both in terms of geographical location and repair expertise. And we reward fast, efficient repairers with ongoing work and fast handling of authorisations and accounts.
With more than 10,000 claims per month – the majority of which require repair – we rely on a trusted network of repairers who are committed to quality repairs and turnaround times that reflect the importance of our retailers and their customers.
Many repairers already have strong relationships with local retail stores, and these retailers often provide us with recommendations.
Good for business
Benefits of becoming a Lumley Insurance preferred service provider include:
- Direct referrals via our extensive database of customers
- No advertising expenses
- Competitive rates
- Easy administration: regular and familiar procedures
- Increased cash flow: repairs aren’t left on the shelf for extended periods
- Prompt payment of your account.
Find out about becoming a Lumley-preferred repairer by emailing LRW.technical@lumley.com.au.