Skip to main content
Lumley Insurance Logo. Go to Home Page.
Lumley Insurance
Small Text Image. Click to set the font to original. Medium Text image. Click to set the font to medium. Large Text Image. Click to set the font to medium. Printer Icon. Click to print this page. Bookmark Icon. Click to bookmark this page.

Lumley Retail Warranty


Peace of mind for your customers.

A customer care plan is an increasingly popular option for customers purchasing lifestyle products, electrical goods in particular.

Lumley Retail Warranty is the leading provider of customer care plans in Australia. We create partnerships with retailers to provide a high-quality service, so your customers can make purchases with confidence. Our repair-or-replace warranties are supported by expert repairers located around the country. 

Our customer care plans include:

  • Mechanical and electrical failures
  • All service parts and labour
  • Service fees or call out service as per the manufacturer’s terms and conditions

Important update to our customer care plan Terms and Conditions, effective 1 December 2014

Strength for your business.

We are proud to be associated with many of Australia’s best-known retailers, including:

  • JB Hi-Fi
  • Officeworks
  • Retravision
  • Betta Electrical
  • Radio Rentals.

These leading retail groups offer a high-quality and competitive customer care plans for their customers. 

Lumley Retail Warranty is part of WFI Insurance Limited. Our retail partners, and their customers, can be confident in the knowledge that their products are covered by an experienced provider of extended warranty services with strong financial backing.

Lumley Retail Warranty makes it easy to provide this quality service to your customers:

  • Simple process
  • No complicated paperwork
  • Lumley Retail Warranty handles the repairs
  • Fast, nationwide service network
  • Satisfied customers

Become a Retail Partner

Learn about our customer care plans

Find out about our claims process

Contact Us