Lumley Retail Warranty is the leader in customer care plans. We offer quality service, innovative solutions and nationwide coverage that retailers and consumers can rely on.
At Lumley Retail Warranty, we have built our business and reputation by fostering close relationships with some of Australia’s biggest and most trusted retailers, as well as by providing high-quality service through our national repairer network.
Lumley Retail Warranty is a division of Wesfarmers General Insurance Limited, Australia’s fifth largest general insurer, underwriting more than $750m of premium each year. With operations stretching back over 100 years, Lumley Insurance today employs more than 850 people in 13 office locations across Australia. We boast a proud tradition of integrity, reliability and service excellence.
Lumley was acquired by Wesfarmers in 2003, adding additional weight to its reputation and market strength in the insurance industry. Wesfarmers has been a strong and stable insurance provider in the Australian market since 1918, writing premium in excess of $1.3 billion annually in Australia and New Zealand.