Wouldn’t it be nice if things were easy?
At Lumley we understand that these days everyone is feeling the pressure to perform. Which is why we’ve committed to make things easier for you. Backed by the strength of Wesfarmers Insurance we continue to invest in our systems, people, processes and capabilities. We aim to make life easy for our broker partners through solutions and services that empower their performance.
Lumley’s new Easy campaign
Following extensive research involving focus groups and one on one interviews with Brokers, Lumley Insurance is excited to announce the launch of our “Easy” brand campaign.
Several concepts were tested, of which “Making life Easy for Brokers” resonated most and emerged as the clear winner.
“I like the message behind this and I immediately understand”
“The words – ‘making it easy‘ sits well with us”
“I think it’s very clean and clear - Make life easy so we can win”.
“They try to make everything as easy as possible. I think other companies would struggle to do this”
Lumley’s Easy campaign will appear in Broker Trade publications in digital and print from February 2013.
Market Leading Products
Combining market-leading product features with the flexibility to tailor individual covers, your SME clients will find it easy to protect their businesses. With covers available for over 3,400 occupations, our products are designed to provide versatile choices across a full range of risk appetites that have never been easier to write.
We have worked hard at making your online experience through our my.place platform more flexible and faster for quoting, binding and renewals. We also provide you one of the widest ranges of covers available with our Commercial Business package offering, including our innovative Motorpack cover and market leading Management Liability offering. We look forward to announcing more great products that make it easier for our broker partners on the my.place platform shortly.
Click here to view interviews in relation to how my.place makes it easy for our broker partners in Victoria.
Access to decision makers
We provide you with access to our decision makers through our local underwriting teams. With offices in every state we can more easily deliver specialised risk solutions that suit your client’s business needs.
Dedicated Risk Consultants
We provide access to dedicated risk consultants who can help you assess hazards, develop strategies and implement best practice methodologies that are designed specifically for your clients.
Our unique my.club@Lumley rewards program makes it easier to recognise the people who are the backbone of operations for our broker partners. The program provides members with the chance to network with peers in the insurance industry at our sought after exclusive events and the ability to win great monthly prizes.
Increased claim lodgement capability
Lumley takes customer feedback very seriously. In recent months, Lumley has boosted its claims lodgement capability to make life easier for our customers during natural catastrophes and other peak claim periods.
Our real time Embargoe register makes it easier and to access our underwriting protocols during stressful periods.
Our BRMs are ready to make it easy
Our Broker Relationship Managers are always accessible to our committed broker partners to help you build your relationship with Lumley. With an open friendly approach, you’ll find that your Lumley BRM is ready to make things easier for you.